Contact
Write to us using the form or email us directly. We reply within 24 hours on business days.
Last changed: 2026-08-17
Write to us
Or email us directly
We have no staffed phone line. That is a deliberate choice: we are few, and a written enquiry is answered by someone who can read your order while replying. Include your order number if you have one — that saves us a round trip.
What to include
- Question about an order: order number and what it concerns.
- Something is wrong with the item: order number and a photo if the fault is visible. Do not send anything back before you hear from us.
- You want to withdraw from the purchase: order number and which items it concerns. We reply with the return address.
- Question about personal data: tell us what you want to know or have erased.
Questions we cannot answer
We can tell you what the label says, what the product contains and how the manufacturer recommends using it. We cannot give medical advice, cannot recommend a supplement for a complaint and cannot comment on how a product works together with a medicine. Ask a doctor or a pharmacist about that — they know, and we do not.
Orders and delivery
Orders that reach us before 13:00 on a business day leave the warehouse the same day. You get an email with a tracking number when the parcel is on its way.
The postal address below is the company's registered office — not a return address. We cannot sign for parcels sent there.
Company details
Ekovital Norden AB
Bolmensvägen 13
120 50 Årsta
Sweden
Company reg. no.: 559588-0187
VAT no.: SE559588018701
Email: support@vitamio.eu